Overview
After completing mygoldenvelope.com’s form we received an email explaining the process step by step and a prepaid USPS label. All of mygoldenvelope.com’s shipments are insured through the US postal service. After they receive you package it should take up to 48 hours to receive an offer. Once you accept their offer they will mail you a check within 24 hours. Even though Mygoldenvelope.com does not have a good rating with the BBB their customer service team is very friendly and knowledgeable.
Pricing
Mygoldenvelope.com states that they pay fair rates; however, they do not offer any pricing information on their website and they offered the lowest rates we have ever seen. On their site they state that if you have received a higher quote from another gold buyer with television advertising they will pay you double the difference. The quote must be in writing and dated 30 days prior to their payment. We did not test whether or not they will live up to this commitment because it didn’t seem realistic. If you are not satisfied with their offer for your item(s) you have an option to send the check back to them within 10 days of the date that appears on the check and your times will be returned to you within 15 days.
Summary
Although mygoldenvelope.com does not provide you with any pricing information on their website if you call their customer service team they will provide you with all of the information you need. Our my gold envelope customer review found that the staff is very friendly and will answer any question you may have. Their process is simple and they offer a simple money back guarantee.
